Stress, anxiety, chaos, disappointment and fear. As owners and entrepreneurs, we all experience these emotions at one point or another in our business journeys. It may be the fear that a check will bounce or that you won’t make payroll,...

In this article I break down the topic of communication to demonstrate not only its importance in a business but I also provide an approach to achieving open lines of communication within departments and between people. ...

Departments In my previous article I talked about the importance of people, roles and responsibilities and how having these in place is an important aspect of scaling. In this article I will discuss another important building block of scaling, namely...

A business is a complex system with many moving parts so it’s not always easy to know where to put the most effort and when. I help my clients to grow their businesses by identifying areas in the business that...

What Stage is Your Business In? Building a business is like building a house. As with houses, there are different stages of the building process. When you understand what stage your business is in and what its primary challenges and...

Scaling is a systematic approach to growing a business that accounts for all aspects of a business in its design and function. When scaling a company people, systems and processes are put in place in a way that allows for...